Analytics Property Dropdown Greyed Out

#600719
  • Resolved Anonymous
    Rank Math free

    I’m trying to incorporate Google Analytics 4 with RankMath, but the Property dropdown is greyed out. How to I make this active so I can follow the steps in your tutorial?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    If the dropdown fields in your analytic setting are grayed out, this indicates that the Google connection has been currently saved and established.

    If you wish to re-configure it and select a different property, you need to reconnect the Google service to configure it again: Rank Math support

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Anonymous
    Rank Math free

    Google Analytics shows 143,223 pageviews in the past 30 days. RankMath shows 7,000 pageviews in the same time period. The RankMath data has been going down daily for the past month. Not accurate at all. How can this be corrected?

    Hello,

    For initial troubleshooting, please try to follow the steps below and see if that helps to resolve the issue:

    1. At first please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index button.

    2. After that, Head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

    It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    Once the process is complete. Please recheck the page again.

    Let us know how it goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Analytics Property Dropdown Greyed Out’ is closed to new replies.