Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We would recommend checking the actual PHP configuration file and see if those extensions are enabled on that file.
If they are, please make sure that the PHP version you have installed is the same one that references the configuration file.
In case you are having issues performing these steps we would recommend checking this directly with the hosting provider as they would be in a better position to assist with this matter.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
