Hello,
Thank you for contacting us and we apologize for any trouble you may have experienced with Rank Math.
To fix the issue, please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/
Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:
- Go to your Google account settings and click on Security.
- Scroll down to the section called Third-party apps with account access and click on Manage third-party access.
- Find Rank Math in the list of apps and click on it.
- Click on Remove access and confirm your action.
- Go back to your WordPress dashboard and navigate to Rank Math > General Settings > Analytics.
- Click on Deauthorize Account and then click on Authorize again.
- Follow the instructions to sign in with your Google account and allow Rank Math to access your data.
You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token. If you need to send us screenshots, you can upload them to imgur.com/upload and share the link with us.
We hope this resolves the issue for you. If you still face any problems or have any questions, please let us know. We’re always here to help.
Thank you for choosing Rank Math!
Thanks for a quick responds but i am afraid I am still getting nothing 🙁
Removed Rank math access from Google
On Word press general settings – analytics – reconnected
Allowed all on Google, but the difference is I don’t see what your screenshot is showing, ie: create a new Google analytic account etc. what I get is edit Google Analytics management entities, see and download Google Analytics data etc
I wish I could attach the screenshots, but it is still showing blank
Thanks
Hello,
Thank you for getting back to us.
Can you please confirm if you have verified Google Search Console and Google Analytics properties on the Google account you connected?
Please double-check that the Google account you connected has a functional Google Search Console and Google Analytics property. If you do not have a Google Search Console property, you can create one by following this guide. You can also sign up for Google Analytics here.
We hope this helps clarify. Let us know if you need help with anything else.
I will get back to you hopefully later as I am going to ask my web designers to look into it as i am lost.
I hope you don’t close the ticket yet.
Thanks
Hello,
Sure, we will keep this ticket open.
Meanwhile, if you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Thank you.
Hi Support,
Apologies for delay in getting back to you. My web designers let me down and they have quit so please close the ticket. Any problems I will come back to you.
Thank you and again Apologies for delay
Harry
Hi there,
No worries, we understand that things can get complicated sometimes. We’re sorry to hear that your web designers let you down and quit. We hope you can find a better solution soon.
We appreciate your patience and cooperation with us. We’re glad to close the ticket for you as per your request. If you have any problems or questions in the future, please feel free to contact us again. We’re always happy to help.
Thank you for choosing Rank Math! Have a great day!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
