Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
To avoid further confusion with your account, we can merge the two accounts you mentioned here and consolidate them into a single account and keep the preferred email address.
If you prefer that, please let us know here and we will merge the accounts for you.
Looking forward to helping you.
Hello 🙂
My preferred account is
i**********@g********
Merge the two accounts.
Hello,
Thank you for your patience.
We have merged your accounts as requested.
Please check on your end if everything is working as expected.
If you aren’t seeing your Content AI credits on your website, please follow this guide: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.