AI credits

#596924
  • Resolved Anonymous
    Rank Math free

    Hi there,

    I am trying to alot my AI credits to the website The Laurel Grove, but it doesn’t not allow me to set the limit. Is there something I am missing? Do I need to download an additional plugin to use Content AI?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for reaching out to Rank Math support. We’re happy to help you with your query.

    To use Content AI, you need to have some Content AI credits in your Rank Math account. Content AI credits are used to generate suggestions for keywords, questions, and links based on your focus keyword and target country.

    All Rank Math users will receive 5 free credits to take Content AI for a spin regardless of their subscription. Rank Math PRO users will receive additional paid credits based on their subscription (PRO: 15 credits, Business: 125 credits, Agency: 600 credits).

    You can check your AI credits balance by logging into your Rank Math account and clicking on the Websites tab. You will see your credits at the top of the screen.

    You can also assign or limit the AI credits for each website that you connect with your Rank Math license.

    For more details on how to use Content AI:

    I hope this clarifies your issue. If you have any questions or need more help, please let me know.

    Thank you for choosing Rank Math!

    Anonymous
    Rank Math free

    Hi, yeah, I have credits. It won’t work.

    Hello,

    Thank you for the additional information and we apologize for the trouble you are facing with your Content AI credits.

    To resolve this issue, please follow these steps carefully:

    • First, ensure you are logged in to the same account you used to purchase the Content AI credits. You can check your account details here: https://rankmath.com/my-account/
    • On this page, you should see the correct number of remaining credits for your Content AI. Here is an example of how it looks:
    • If the number of credits is correct on this page, but not on your website, you need to disconnect and reconnect your Rank Math account on your WordPress dashboard. To do that, go to Rank Math > Dashboard > Help and click the Disconnect button. Then, click the Connect button to reconnect your account. See these screenshots for reference: and
    • Finally, go to your Content AI page and refresh the credits count by clicking the Refresh button. This will sync your website with our server and show you the updated number of credits. Here is how to do it:

    We hope these steps will help you fix the problem. If you still have any issues or questions, please let us know. We are always happy to help.

    Thank you for choosing Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘AI credits’ is closed to new replies.