Hi there,
Thank you for contacting Rank Math support. We’re sorry to hear that you’re having trouble with the plugin activation.
It seems like your site URL is not matching the one that Rank Math was expecting. This can cause some issues with the connection and activation of the plugin.
To fix this, please follow these steps:
- Make sure you have the latest version of Rank Math installed and activated on your site.
- Go to WordPress Dashboard > Settings > General and check that both WordPress URL and Site URL are the same and use https:// protocol.
- Go to WordPress Dashboard > Rank Math > Help > Deactivate License and click on the Deactivate License button.
- Go to WordPress Dashboard > Rank Math > Dashboard and click on the Connect Your Account button to reconnect your site with Rank Math.
For more details, please refer to this article: https://rankmath.com/kb/problems-while-connecting-account/
We hope this helps. Please let us know if you have any questions or need further assistance.
Thank you for choosing Rank Math!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
