Missing description, favicon

#59660
  • Resolved Anonymous

    5 years ago

    Rank Math free

    This is my second encounter with the Rank Math plugin and again with disappointment. I have 3 problems which is not be solvable.

    1st – My indexed pages in google was ok yesterday, but today missing featured image, favicon and description. I tried see if it working on heymeta.com and there is it good.

    2nd – Now we had reinstalled wordpress and posts from past appears in google for no reason, they are deleted, they have with rank math 410 permament and still show ups. I delete them from google (tried google search url removal and triend delete them with remove outdated content too) All options not working. I dont know where is problem.

    Can you help us? Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto

    5 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    For your first issue, if it shows fine on Hey Meta (or even in https://metatags.io/), it doesn’t seem like a problem by Rank Math but a change by Google Search Console. Do you have any error in Search Console?

    For the second one, when did you set those redirections? It can take some time until Google deletes them.

    Looking forward to helping you. Thank you.

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    Anonymous

    5 years ago

    Rank Math free

    Hello Alberto.

    That problems i write there before we solve with google search by re-index button (maybe with GS, we tried everything with uninstall some plugins we not need anymore) but featured images still not appeared in google search (same in google news). We dont know if it is because od featured image sizes. We using primary 1920×1080 and 1280×720.

    Can you suggest some option to eneble them to these two services?

    Thank you so much.

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    There doesn’t seem to be much we can do as this appears to be an issue with google. If you check your site with this tool: https://metatags.io/, you will see everything is perfectly set, if not please let us know.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Missing description, favicon’ is closed to new replies.