Rankmath schema not generating JSON+LD for FAQ

#596384
  • Resolved Anonymous
    Rank Math free

    Hi there,
    I have tried adding FAQ both the ways through block editor “FAQ by rankmath” and also from classic editor through schema generator, but both they ways I am not able to get FAQ in google rich results test.

    I think it’s because JSON+LD is not getting generated, what could be the reason?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can see that the Schema markup from our plugin is not getting generated on the website but we see some Schema markup on the website.

    Do you have any other plugin handling the markup on your website? If so, please try disabling it and see if it’s conflicting with our generation.

    If you are not using any other plugin for that generation, please share the screenshot of the Schema tab from the page where this type of Schema should appear so we can see if it has all the right settings.

    Looking forward to hearing back from you.

    Anonymous
    Rank Math free

    I can share my wordpress credentials because honestly I am not using any other plugin to generate schema, the one already getting generated is by theme I guess, I can put wp admin details in senstive data.

    Anonymous
    Rank Math free

    Hi, I am waiting for any reply, if you could help me.

    Hello,

    We deeply apologize for the delay in response. We’ve checked your website and found that your theme MODYOLO is conflicting with Rank Math and that’s why it is not able to generate schema for your pages. Please check the screencast in the sensitive data section for your reference.

    It looks like you’re not using the latest version of your theme. Please try to update the theme to the latest version and see if that resolves the issue.

    If the issue still persists, then please try to contact with your theme support and inform them about the issue.

    Please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Rankmath schema not generating JSON+LD for FAQ’ is closed to new replies.