Hello,
Thank you for contacting Rank Math support. We are sorry to hear that you are not on Google News. We understand your frustration and we are here to help you.
First of all, please note that Rank Math does not guarantee that your website will be listed in Google News. Google News is a free news aggregator service provided by Google that curates articles from various news sources and presents them in a single place. Google has strict guidelines and criteria that publishers must follow in order to be considered for inclusion. Rank Math can help you meet some of the technical requirements, such as generating a fully compliant news sitemap, but it cannot control how Google evaluates your content quality, authority, originality, and relevance.
Secondly, Rank Math Pro offers a news sitemap feature that can help you create and submit a sitemap that follows Google’s guidelines for news publishers. This feature is only available for Rank Math Pro users and it can help you improve your chances of getting into Google News. However, it does not guarantee that your website will be accepted by Google News, as there are other factors that Google considers besides the sitemap. You can learn more about Google News best practices and how to improve your chances to getting listed on Google News here.
Thirdly, please note that Rank Math has a 30-day money-back guarantee policy. If you are not satisfied with Rank Math Pro for any reason, you can request a full refund within 30 days of your purchase. However, we hope that you will give Rank Math Pro a try and see how it can help you improve your website performance and SEO.
Lastly, you mentioned that you have already bought the Rank Math PRO plugin, but your account here is showing “FREE”, which indicates that you have purchased the plugin with a different account. Can you please share the purchase receipt you got from our payment processor, Fast Spring? This is to find your PRO account for you and merge it with this one for your convenience. You can use the sensitive data section to share it privately.
We hope this clarifies your doubts and answers your questions. If you need more information or assistance, please feel free to contact us again. We are always happy to help.
Best regards
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
