Unable to update meta title & description

#596210
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    We’re trying to update the meta title & meta descriptions for the pages (including the home page) & we’re unable to update anything & the changes are not getting saved after even saving/updating it multiple times.

    This should not be happening. We request to the support team to kindly look into this & come up with a solution we desire.

    Thanks!

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thank you.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to update meta title & description’ is closed to new replies.