Connecting Rank Math

#595323
  • Resolved Anonymous
    Rank Math free

    Hello,

    I have been in contact with support for multiple days trying to get my website to connect, but nothing has worked. I have tried the reconnect steps. I have removed the plugin and re installed it. Nothing that I try works. Support has now advised me to create a new ticket. I will provide my word press log in information below. If this could be handled ASAP, that would be much appreciated.

    Thank you in advance.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please ensure that you are using the latest version of the Rank Math plugin. You may refer to our changelog page here: https://rankmath.com/changelog/

    Then go to WordPress Dashboard > Settings > General, and make sure that the “WordPress Address” and “Site Address” have the same setup.

    Meaning both URLs have the same exact protocols. They should be matching and not have a mismatch.

    null

    Now you will need to reconnect your website by heading over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Let us know how this goes.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated my version multiple times. I had even installed a previous version as per the support person I had been dealing with, to see if that was an issue. I am now updated to Version 1.0.118.

    I have confirmed that both URL’s are the same. I have tried to reconnect with no luck. I have given all permissions, am told I have given 7 different permissions when trying to reconnect, but my website does not appear in the search console.

    I have been going through this process for well over 1 week already. Please advise. This is taking up a lot of time.

    Thank you in advance.

    Hello,

    Please head over to this website and make sure that you have a Google Search Console property with the same variation of the website where you are having these sort of issues: https://search.google.com/search-console

    If you don’t, you have to manually create one with a URL prefix method and use the variation of your website, either HTTP or HTTPS and www or non-www.

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    Anonymous
    Rank Math free

    I do not understand how to do this. Can you please break down the steps for me with screen shots?

    I would provide you with a screen shot of my Hostinger account, but I do not see how I can attach an image. Thank you in advance.

    Hello,

    Thank you for reaching out and we apologize for the trouble you are facing with connecting your website to Rank Math. We are here to help you.

    To connect your website, you need to have a Google Search Console property with the same variation as your website. This means that your website URL should match the Google Search Console property URL exactly, including the protocol (http/https) and the subdomain (www/non-www). Can you please send us a screenshot of your verified Google Search Console property? Ideally, any page that shows the full verified URL, here’s an example:

    To share screenshots with us, you can upload them to imgur.com and share the link with us here.

    If you don’t have a Google Search Console property, you need to create one first. Here are the steps to do that: https://rankmath.com/kb/google-site-verification/. If you already have a Google Search Console property or after you have created and verified your Google Search Console property, you can connect it to Rank Math by following these steps: https://rankmath.com/kb/connect-your-google-account/

    We hope these steps will help you connect your website successfully. If you still have any issues or questions, please let us know. We are always happy to help.

    Thank you for choosing Rank Math.

    Anonymous
    Rank Math free

    Hello,

    I was able to get the Search console to show my property after verification through my domain host. I am still not able to select it under the analytics section. Screenshot is below.

    https://imgur.com/a/RZh7EHN

    Thank you in advance.

    Hello,

    Thank you for getting back to us.

    We noticed that you don’t have any Analytics accounts on your list. This could be because the Google account you connected doesn’t have a Google Analytics account yet. Can you please confirm if you have a valid Google Analytics account? If not, you can easily create one by following this link: https://analytics.google.com/analytics/web

    Once you have your Google Analytics account, you might need to disconnect and reconnect your Google account to see it in your list.

    We hope this solves your issue. Please let us know if you have any other questions or concerns.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Connecting Rank Math’ is closed to new replies.