Purchased under client account – ugh!

#593546
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    I just realized I was logged into my client’s account when I purchased the pro plugin! I used my email when I made the purchase. Can you credit my account or move the purchase for me?

Viewing 1 replies (of 1 total)
  • Princess

    2 years, 3 months ago

    Hello,

    Thank you so much for getting in touch.

    We have transferred your PRO Subscription to this account.

    Now, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.
    disconnect
    reconnect

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Purchased under client account – ugh!’ is closed to new replies.