Redirects not working

#591517
  • Resolved Anonymous
    Rank Math free

    I have enabled debug redirections and I observe the following behavior:

    1. I see the interstitial
    2. The interstitial counts down
    3. No redirection happens and the interstitital counts down again.

    I am hosting on Kinsta. Using Wp-Rocket.

    Looking forward to hearing from you.

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  • Anonymous
    Rank Math free

    It only works if I set “exact match” but does not redirect if I say “contains”

    It seems like a bug but the workaround works

    Hello,

    Thank you for reaching out to Rank Math support. We’re sorry to hear that you’re having trouble with the redirection rule. We’d love to help you fix it as soon as possible.

    To do that, we need some more information from you. Please send us the details of the redirection rule that was not working on your website. Here’s what we need:

    Source: The URL or part of the URL that you want to redirect from
    Match type: The type of match that you selected for the source (exact, contains, starts with, ends with, or regex)
    Destination: The URL or part of the URL that you want to redirect to

    Also, please include your website URL so we can check it out. This will help us understand the issue better and find a solution for you. You can use the secure sensitive data section at the bottom of this page if you don’t want to share it publicly.

    We appreciate your cooperation and patience. Thank you for choosing Rank Math!

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Redirects not working’ is closed to new replies.