Issue with OpenGraph Images Not Displaying When Sharing Links

#590249
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    Dear Rankmath Support Team,

    I’m experiencing an issue with OpenGraph images not showing up when I share links on social media platforms. Even when I tested the links using an OpenGraph checker, the images appeared as blank spaces. I’m unsure if this is a conflict with cPanel or the RankMath plugin. Could you please help me troubleshoot and resolve this issue?

    Details:

    Website URL: https://bacchtalia.com/
    Pages/Posts with image display problem: all pages
    Thank you for your prompt assistance in resolving this matter.

    Best regards,

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    2 years, 3 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    This is because the image URL you’ve set as an og:image no longer exists and throwing 404:
    https://bacchtalia.com/wp-content/uploads/2023/06/Dark-Theme-Logo-HD-1024-%C3%97-1024-px.png

    Please replace the image with the correct image and see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with OpenGraph Images Not Displaying When Sharing Links’ is closed to new replies.