Split: Sitemap

#589757
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    Hi everyone,

    I hope you’re doing well. I wanted to reach out and ask for some assistance regarding an issue I’m experiencing with the RankMath plugin on my website. Specifically, I’m encountering a problem where the sitemap at https://www.bulkaccountsale.com/sitemap_index.xml is being automatically disabled.

    I’ve tried troubleshooting on my own, but unfortunately, I haven’t been able to find a solution. If anyone has encountered a similar problem or has expertise in using the RankMath plugin, I would greatly appreciate any guidance or suggestions you could provide. Your insights could help me resolve this issue and ensure that my website’s sitemap remains enabled.

    Thank you in advance for your time and assistance. I look forward to hearing from you soon!

    Best regards,
    [Patrick Scott]

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I have separated your concern into a new ticket so we can assist you accordingly.

    For initial troubleshooting, please follow the steps below to ensure that your sitemaps are not getting cached:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    If the issue still persists, please try adding this filter to your active theme’s functions.php file:

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Once done, clear your website and browser’s cache and check again the sitemaps

    Hope that helps.

    Thank you.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Split: Sitemap’ is closed to new replies.