Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Regarding the Analytics connection, we have already seen the issue with the latest version of Rank Math about the Google account connection.
However, our developers are looking into it and will soon release a fix for this. This issue is occurring for many of our users and we expect this to be fixed fairly soon as it’s a high priority.
In the meantime, you can roll back to the previous version of Rank Math in order to avoid this issue. Please navigate to WordPress Dashboard > Rank Math > Status & Tools > Version Control > Rollback Version, select and Install Version 1.0.116
Here’s a link for more information:
https://rankmath.com/kb/version-control/#num-1-1-how-to-rollback-rank-math-to-a-previous-version
We would really appreciate your kind patience regarding this matter.
Looking forward to helping you.
Thank you.
Hello,
We wanted to let you know that we have released an update with a fix. We regret the inconvenience this must have caused but the update should sort it out. Please update to the latest version and try to reconnect again from WordPress Dashboard > Rank Math > General Settings > Analytics.
If you face any other issues, do not hesitate to let us know.
Everything is OK now. Thanks for your help
Hello,
Thank you for the update.
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
