I paid for AI points but I don’t see it added

#589589
  • Resolved Anonymous
    Rank Math free

    I paid for AI points but I don’t see it added

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us and sorry for the inconvenience caused.

    We can confirm that the credits are added to your account. Please navigate to WP Dashboard > Rank Math > Dashboard > Help and disconnect & reconnect your Rank Math account to add the credits to your site.

    Let us know how that goes. Looking forward to helping you.

    Anonymous
    Rank Math free

    maybe I am missing something.. .I disconnected and reconnected and nothing

    Hello,

    Thank you for reaching out and we apologize for the trouble you are facing with your Content AI credits.

    To resolve this issue, please go to your Content AI page and refresh the credits count by clicking the Refresh button. This will sync your website with our server and show you the updated number of credits. Here is how to do it:

    We hope this will help you fix the problem. If you still have any issues or questions, please let us know. We are always happy to help.

    Thank you for choosing Rank Math.

Viewing 3 replies - 1 through 3 (of 3 total)

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