Sitemap Display Issue

#589213
  • Resolved Anonymous
    Rank Math free

    Hi there,

    The sitemap for a website a manage is displaying just a white screen.
    I have looked into the development tools and can see that a .main-sitemap.xsl is now the primary sitemap as a KML file.

    I have the local SEO section enabled as this is for a business located in a specific geographic and feel this could be causing the issue.

    Could you please advise.

    Edward

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share your sitemap URL with us so that we can check the issue further for you?

    However, if the /main-sitemap.xsl is working on your website but the sitemap is still showing blank, then you can try to follow the steps below and see if that works for you:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. If the above steps don’t seem to work, kindly apply the following filter to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hi Rakibuzzaman,

    Please see the sitemap below:
    https://hawkeyebirdcontrol.co.uk/sitemap_index.xml

    Thanks
    Edward

    Hello,

    Can you please confirm if you’ve added the following filter on your website?

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    If the issue still persists, please head over to the following folder and clear all the XML files you see there and see if that works for you: wp-content/uploads/rank-math

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hi Rakibuzzaman,

    Yes, adding that snippet has worked.
    Thank you very much.

    Edward

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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