Cant Change the name in [“Person”,”Organization”]

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please share the affected URL? We have checked both of your sites, but not sure which website you’re referring to as the other site has “Axel” on the domain name itself.

If you’re referring to the other website, then the name has already changed to “Pixel..” from the Organization schema. Please clear your website and browser’s cache if it’s still showing a different name.

Looking forward to helping you.

Thank you.

Hello,

It seems that you already marked this ticket as “Resolved”.

Do you still need our assistance regarding this issue?

If not, feel free to mark the ticket as “not resolved” and add WordPress & FTP logins in the designated Sensitive Data section so that we can take a closer look at the settings.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.