Some Alt Tags do not show anymore, but they are set in Beaver Builder

#587495
  • Resolved Anonymous
    Rank Math free

    Since migrating from Yoast to Rankmath, some Pictures that are integrated on my site do not show alt-tags anymore, even though they are set in the Backend/Beaver Builder. Whats strange is that some pictures still show their alt-tags, while others right next to them on the same page do not.

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  • Hello,

    Thanks for contacting us and sorry for the inconvenience caused.

    Our plugin only adds the missing ALT text when you have enabled the Add Missing ALT Attribute option of our plugin. It can’t affect or remove the ALT text you have added in the Media Library or in the settings of your page builder’s element.

    Please disable our plugin and check if the image starts to show the ALT text. If it doesn’t then the issue must be related to something else. If it starts to work fine after disabling Rank Math, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    
    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section
    
    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    
    https://wordpress.org/plugins/temporary-login-without-password/
    
    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    
    https://wordpress.org/plugins/wp-security-audit-log/
    
    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Some Alt Tags do not show anymore, but they are set in Beaver Builder’ is closed to new replies.