Link to feed podcast created by RankMath is not working

#587250
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    I have turn on Podcast feature in RankMath and it showed that: Your Podcast RSS feed can be found here: https://vantuanle.com/feed/podcast

    When I click on the link, it show error like this:
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <error>
    wp_die
    <title>
    <![CDATA[ WordPress &rsaquo; Lỗi ]]>
    </title>
    <message>
    <![CDATA[ No feed available, please visit the homepage! ]]>
    </message>
    <data>
    <status>500</status>
    </data>
    </error>
    How can I fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miguel

    2 years, 4 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    The Podcast feature is a PRO feature and you are currently opening this ticket with a Free account. For us to provide support for PRO features we need to verify the purchase of the plugin.

    Could you please share the details of the purchase so we can check the same and provide support for the issue?

    Looking forward to hearing back from you.

    Anonymous

    2 years, 4 months ago

    Rank Math free

    I did have Rank Math Pro. my website is vantuanle.com
    here is the photo that show i have pro: https://www.linkpicture.com/q/1_5.jpg

    Great

    2 years, 3 months ago

    Hi again,

    Thank you for getting back to us on this issue. It seems that you have sent us the wrong image as the link you provided does not show anything related to Rank Math PRO. Could you please check your email and find the Rank Math PRO purchase receipt from FastSpring.com? This will help us verify your purchase and provide you with the support you need.

    We apologize for any inconvenience this may cause. We are eager to help you solve this issue as soon as possible.

    Thank you for choosing Rank Math. Have a nice day!

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Link to feed podcast created by RankMath is not working’ is closed to new replies.