Error when activating the rankmath plugin

#587105
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    Hello,

    I’ve had some error on my website sle.sa and made a staging copy, them deactivated all plugins and activated them all one by one.
    Th error is gone, but the customizer is still not loading and gives me this loading page all the time
    https://prnt.sc/LVCjKwujBoSB

    This happen only when activating rankmath

    I’ve attached my site info to check and advise about it

    Thanks

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    2 years, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can see that some PHP values are set to low on your website. In this case, please ask your hosting provider to upgrade the values according to the following and see if that helps to resolve the issue:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error when activating the rankmath plugin’ is closed to new replies.