Redirections Are Not Saving

#587069
Viewing 2 replies - 1 through 2 (of 2 total)
  • Anonymous
    Rank Math free

    I solved the problem by exporting and importing tables from an old site to the new site, however, it would appear that your automatic table generator is not working.

    Hello,

    Thank you for contacting Rank Math support. I’m glad to hear that you’ve solved the problem with the redirections and marked this ticket as resolved.

    However, I’m sorry to hear that the automatic table generator is not working for you. This is not a common issue and we’d like to investigate it further.

    If you’re still having trouble adding redirections – we can take a look at your debug.log to understand what’s happening. To share your debug log with us, please follow these steps carefully:

    • Open your wp-config.php file. You can find it in the root folder of your site, usually in /public_html/ or /www/.
    • Before the line that says /* That’s all, stop editing! Happy blogging. */, add this code:
      // Enable WP_DEBUG mode
      define( 'WP_DEBUG', true );
      
      // Enable Debug logging to the /wp-content/debug.log file
      define( 'WP_DEBUG_LOG', true );
      
      // Disable display of errors and warnings
      define( 'WP_DEBUG_DISPLAY', false );
      @ini_set( 'display_errors', 0 );

      This code will enable the debug mode and create a debug.log file in the /wp-content/ folder of your site.

    • Go to your website and try to perform the action that caused the error again. This will trigger the error and generate the debug.log file.
    • Go to the /wp-content/ folder of your site and look for the debug.log file. It should contain some information about the error that occurred.
    • Send us a copy of the debug.log file. You can use a service like wetransfer.com to upload it and share the link with us.

    We hope these instructions are clear and easy to follow. If you have any difficulty or questions, please let us know. We’re here to help you.

    Thank you for using Rank Math.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this ticket.