hi, i am using the rank math plugin enabled, the site gives 503 error

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

5xx errors are usually caused due to server misconfiguration or other server issues.

Can you please share the website error log with us?

Having the error log file will give a clear idea of why this might be happening.

You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

However, if you’re not able to find the error log, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section so that we can check the issue further for you.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.

Hello,

We deeply apologize for the delay in response. We checked the debug log and we can see that the table that holds the scheduled actions on your website currently is missing a field that is required, hence the error you see when trying to activate the plugin.

You would need to create this field yourself using the database access that is usually provided by the hosting company or you can directly contact them to create this field.

The field should be called priority and it should be set to a tinyint with a length of 3 on it. It should also be set to unsigned in the settings and should not accept null values.

The SQL of the field would look something similar to this:

priority tinyint(3) unsigned NOT NULL DEFAULT 10

Hope this helps solve your issues.

Don’t hesitate to get in touch if you have any other questions.

Thank you.

Hello,

Please check my colleague’s reply here to create the missing field in the ActionScheduler table and fix the issue: https://support.rankmath.com/ticket/hi-i-am-using-the-rank-math-plugin-enabled-the-site-gives-503-error/?view=all#post-587143

Let us know how that goes. Looking forward to helping you.