Changes to meta title, description & focused keywords are not being saved

#584993
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    Hi support,
    We have recently migrated from Yoast SEO to Rank Math.
    Everything looks fine but we can’t edit meta title & description or focused keywords. We can see the edits but after updating the page, it goes back to default settings.
    We have already tried troubleshooting the issue by deactivating Wordfence or other plugins and used different browsers but none of them fixed the issue.
    This is our website: https://lasermedicalclinic.com/
    I really appreciate if you can look into this and help us resolve the issue.
    Thanks,
    Bahar

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    2 years, 4 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
     
    I have checked your site and it seems like the following Rank Math REST Routes are being blocked by GoDaddy Firewall and most likely this is why the issue is being occurred:

    /wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead

    Here’s a screenshot below for your reference:

    GoDaddy

    In order to resolve this issue, please try whitelisting the Rank Math REST Routes that are being blocked on your firewall.

    You may try following the link below to learn how you can whitelist Rank Math REST Routes in GoDaddy Website Firewall:
    https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305

    If that doesn’t help, I’d suggest you to get in touch with the GoDaddy support to see if they can help you to resolve this issue.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Changes to meta title, description & focused keywords are not being saved’ is closed to new replies.