Rank Math Metabox Not Showing on Home Page

Hello,

Thank you for contacting Rank Math support. I apologize for the trouble.

To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience. Thank you for choosing Rank Math.

Hello,

Judging by the error messages thrown on the page when only the Rank Math plugin is enabled this seems to be an issue with the amount of memory on the server getting exhausted as we get the following:

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 102400 bytes) in /home/jhfmseeo/public_html/wp-includes/class-wpdb.php on line 2397

So we would first recommend setting the memory on the server to at least 512MB and seeing if that helps, and if doesn’t do let us know so we can see if the same error still appears on the website when making the connection to the database.

What we also noticed is that the screen options at the top of the page are not opening which might also be part of the problem here and be another issue resulting from the lack of memory on the website.

Let us know when you have updated the server so we can debug the issue further.

Thank you.

Hello,

Thank you for the update.

We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.