Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/
Please share your website’s recent error logs so we can determine what’s causing the issue.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
Also, it would be nice to check if there are other plugins that may also be conflicting with Rank Math, causing the said critical error. To determine that, please refer to this guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
I can create a post with rank math deactivated, once the post is created I can activate the plugin to then see the stats. When I go to change the permalink or update the post it says post failed. I need to deactivate the plugin to update the posts
Hello,
Please follow the steps provided by my colleague above to share the error log of your site so we can pinpoint the root cause of this issue.
You may get in touch with your web host provider as well for assistance. Here’s a tool you can use to paste the error logs from your site and share the generated link here: https://pastebin.com
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
