Inquiry Regarding Pricing Offer and Vulnerability Fix Confirmation

#582935
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    Hello,

    I hope this message finds you well. My name is Rohit, and I’m reaching out to you on behalf of the Brainstorm Force team.

    I wanted to bring to your attention that we recently came across an ongoing offer on your pricing plans, as shown in the attached screenshot (https://d.pr/i/GadyNg). However, despite having previously purchased the BUSINESS plan at the same price ($199), we haven’t noticed any discount applied to our current plan, as mentioned in the offer shown in the screenshot. It would be greatly appreciated if you could provide us with a coupon code so that we can avail ourselves of the discount.

    Furthermore, we would like to request confirmation regarding the vulnerabilities that were detected in the Rank Math SEO PRO (3.0.21) version. Have these vulnerabilities been addressed in the latest release of the plugin?

    Thank you in advance for your prompt attention to this matter.

    ~Rohit

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Sakib Khandaker

    2 years, 4 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that. We deeply apologize for the delay in response.

    It looks like you don’t have any active subscription with us right now. Please purchase the Business subscription and let us know here. We’ll add the 2x benefits to your account.

    Have these vulnerabilities been addressed in the latest release of the plugin?

    Yes, the vulnerability was fixed in the release of the plugin on May 18th as you can see here: https://rankmath.com/changelog

    We would recommend updating the plugin to the latest version so that you get the latest security patches.

    Thank you.

    Anonymous

    2 years, 4 months ago

    Rank Math free

    Hello,

    I have purchased the PRO version of Rank Math.

    Can you please share the zip file with me so that I can install it on my website?

    Looking forward to hearing from you.

    Uzair

    2 years, 4 months ago

    Hello,

    We have added the 2X benefits to your account.

    You can download the PRO plugin files from here:
    https://rankmath.com/my-account/

    Here is the guide with details on how to install the PRO version on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Inquiry Regarding Pricing Offer and Vulnerability Fix Confirmation’ is closed to new replies.