I don’t want to save my payment method

#581678
  • Resolved Anonymous
    Rank Math free

    Hi, I want to purchase the business package. But I don’t want to save my payment method

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you so much for getting in touch.

    That is simply not possible as we don’t allow for one-time payments and all our subscriptions run yearly, so a payment method would need to be kept on record at all times.

    Don’t hesitate to get in touch if you have any other questions.

    Anonymous
    Rank Math free

    So, If I buy a license, do I have to continue it for a lifetime? I can change my mind after a year. If I want to renew the license, I can add my payment method again. Why do I have to keep it on your site all the time? This doesn’t make sense.

    Hello,

    You don’t have to continue the license forever and it can be canceled at any time by following the steps here: https://rankmath.com/kb/cancel-subscription/

    However, the payment provider we use doesn’t allow for the default payment to be removed by default.

    To overcome this you would need to get in touch with them directly from here: https://fastspring.com/consumer-support-form/

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I don’t want to save my payment method’ is closed to new replies.