Wrong VAT rate

#581494
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    Our company is officially registered in Switzerland, but I am now on a business trip in Germany. I am trying to buy the $199 package, but the VAT rate is wrong, as it is the VAT of Germany. Help me out.

Viewing 1 replies (of 1 total)
  • Princess

    2 years, 4 months ago

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please make sure that the flag during checkout is showing the correct country at the top right corner.

    Country

    If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.

    Let us know how this goes.

    Thank you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Wrong VAT rate’ is closed to new replies.