Hello,
Thank you for contacting us again. We’re sorry that you’re experiencing this issue with our plugin. We appreciate your cooperation and patience as we try to find a solution for you.
To be able to help troubleshoot this, we’ll need to see your debug log to understand what is causing the error on your website. The debug log is a file that records any errors or warnings that occur on your site. It can help us identify and fix the problem faster.
To share your debug log with us, please follow these steps carefully:
- Open your wp-config.php file. You can find it in the root folder of your site, usually in /public_html/ or /www/.
- Before the line that says /* That’s all, stop editing! Happy blogging. */, add this code:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
This code will enable the debug mode and create a debug.log file in the /wp-content/ folder of your site.
- Go to your website and try to activate the plugin again. This will trigger the error and generate the debug.log file.
- Go to the /wp-content/ folder of your site and look for the debug.log file. It should contain some information about the error that occurred.
- Send us a copy of the debug.log file. You can use a service like wetransfer.com to upload it and share the link with us.
We hope these instructions are clear and easy to follow. If you have any difficulty or questions, please let us know. We’re here to help you.
Thank you for using Rank Math.
This error showing
My hosting person saying: This is something you would need to reach out to the developers of the plugin I think. Does not look like something I can really dive into, and seems like a conflict with another plugin perhaps
Debug Code Here
Fatal error: Uncaught RuntimeException: Error saving action:
Error saving action: Duplicate entry ‘0’ for key ‘PRIMARY’ in
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44
Stack trace:
#0
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242):
ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action),
NULL)
#1
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(327):
ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action))
#2
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(315):
ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action))
#3
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/functions.php(102):
ActionScheduler_ActionFactory->create(Array)
#4
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/migration/Scheduler.php(89):
as_schedule_single_action(1685382202, ‘action_schedule…’, Array,
‘action-schedule…’)
#5
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/migration/Controller.php(119):
Action_Scheduler\Migration\Scheduler->schedule_migration()
#6 /home/infovi9/public_html/wp-includes/class-wp-hook.php(308):
Action_Scheduler\Migration\Controller->schedule_migration(”)
#7 /home/infovi9/public_html/wp-includes/class-wp-hook.php(332):
WP_Hook->apply_filters(NULL, Array)
#8 /home/infovi9/public_html/wp-includes/plugin.php(517):
WP_Hook->do_action(Array)
#9 /home/infovi9/public_html/wp-settings.php(645):
do_action(‘wp_loaded’)
#10 /home/infovi9/public_html/wp-config.php(90):
require_once(‘/home/infovi9/p…’)
#11 /home/infovi9/public_html/wp-load.php(50):
require_once(‘/home/infovi9/p…’)
#12 /home/infovi9/public_html/wp-blog-header.php(13):
require_once(‘/home/infovi9/p…’)
#13 /home/infovi9/public_html/index.php(17):
require(‘/home/infovi9/p…’)
#14 {main}
thrown in /home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44
Hello,
It seems that you already marked this ticket as “Resolved”.
Do you still need our assistance regarding this issue?
Looking forward to helping you.
Thank you.
The issue is still not resolved, please help !
im unable to install of rank math plugin
This error showing
My hosting person saying: This is something you would need to reach out to the developers of the plugin I think. Does not look like something I can really dive into, and seems like a conflict with another plugin perhaps
Debug Code Here
Fatal error: Uncaught RuntimeException: Error saving action:
Error saving action: Duplicate entry ‘0’ for key ‘PRIMARY’ in
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44
Stack trace:
#0
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242):
ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action),
NULL)
#1
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(327):
ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action))
#2
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(315):
ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action))
#3
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/functions.php(102):
ActionScheduler_ActionFactory->create(Array)
#4
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/migration/Scheduler.php(89):
as_schedule_single_action(1685382202, ‘action_schedule…’, Array,
‘action-schedule…’)
#5
/home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/migration/Controller.php(119):
Action_Scheduler\Migration\Scheduler->schedule_migration()
#6 /home/infovi9/public_html/wp-includes/class-wp-hook.php(308):
Action_Scheduler\Migration\Controller->schedule_migration(”)
#7 /home/infovi9/public_html/wp-includes/class-wp-hook.php(332):
WP_Hook->apply_filters(NULL, Array)
#8 /home/infovi9/public_html/wp-includes/plugin.php(517):
WP_Hook->do_action(Array)
#9 /home/infovi9/public_html/wp-settings.php(645):
do_action(‘wp_loaded’)
#10 /home/infovi9/public_html/wp-config.php(90):
require_once(‘/home/infovi9/p…’)
#11 /home/infovi9/public_html/wp-load.php(50):
require_once(‘/home/infovi9/p…’)
#12 /home/infovi9/public_html/wp-blog-header.php(13):
require_once(‘/home/infovi9/p…’)
#13 /home/infovi9/public_html/index.php(17):
require(‘/home/infovi9/p…’)
#14 {main}
thrown in /home/infovi9/public_html/wp-content/plugins/seo-by-rank-math-1/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44
Hello,
From the error message, it seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.
For troubleshooting, please follow these steps to fix the issue:
https://rankmath.com/kb/fatal-error-after-1-0-49-update/
You can follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.
Here’s a video screencast:
https://i.rankmath.com/KStFug
Please clear all the cache, including the server after following the above process and let us know if the issue still persists.
Thank you.
Hi,
same problem i faced.
There has been a critical error on your website. Please check your site admin email inbox for instructions.
same process has been done, but error come again
Hello,
To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
