I PAID! The tag next to my profiel says FREE!
I PAID!!!!!!!!!!!!!!!
Hi there,
We appreciate you reaching out to Rank Math support.
We are sorry to hear that you are facing some issues with your website. We are here to assist you with them.
We know how much effort and money you have invested in this project, and we want to help you succeed. From the screenshot you attached, we can see that Google has discovered most of your posts, but has not indexed them yet. This could be due to various reasons. To better understand the problem and find a solution, we need to take a look at your website. Could you please share your website URL with us? You can send it in the Sensitive Data section.
We also noticed that your account here shows ‘Free’, even though you said you paid for Rank Math PRO. We apologize for this inconvenience. This might have happened because you used a different account to open this thread than the one you used to purchase Rank Math PRO. To fix this, we need some information from you. Could you please send us the FastSpring receipt that you received after buying Rank Math PRO? Also, could you please tell us the email address associated with your PRO account and the one associated with your FREE account? We will merge both accounts so that this issue does not occur again.
You can share all this sensitive information in the Sensitive Data section. This section is only visible to you and our support team.
We look forward to helping you resolve this issue as soon as possible.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
