Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that you are using the latest version of Elementor and Rank Math plugins on your site.
If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
We keep all plugins up to date which you can see within the site.
I have added WP Activity Log to the site
[moved to sensitive data section]
Hello,
Apologies for the delay as this ticket seems to have been stuck in our drafts section for some reason.
I’ve tried logging in to your site, but it seems that the access is limited since we’re unable to check your posts and plugins.
Could you please check the user access so we can investigate the issue further? You can update the user to an administrator for us to investigate the issue freely.
Looking forward to helping you.
Thank you.
I have updated the user profile to Administrator
Hello,
I can see that currently, you’re using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to the issue: I logged in to the website and checked the article. All the SEO score are green, did you happen to resolve the issue? Please check the sensitive data for the screenshot.
Looking forward to helping you.
Thank you
check my email [moved to sensitive data setion]
As you can see from this video the links are outbound and DoFollow yet you system is miscalculating it for SEO
https://drive.google.com/file/d/1Rs5PwnmnaW0qgHeAaBSXWfW-8rrl88LL/view?usp=sharing
Hello,
The Google Drive link you shared is currently private and we can’t access its contents. Can you please verify?
As for your issue, I tried scanning each outbound link on the content and it seems that they are indeed configured as nofollow as you can see in the screenshot I shared in the sensitive data section.
If it seems that I am still missing something, please turn the Google Drive link public so we can check the video you wish to share.
Looking forward to helping you.
When we point to a 3rd party external link we add nofollow, when we point to our own socials or otehr related sites we use dofollow but your Rankmath SEO gauge stats there all outbound are nofollow when its not true.
So we are stating clearly again the system is broken.
Hello,
You have the setting to set all outbound links to be nofollow under WordPress Dashboard > Rank Math > General Settings > Links:
So, each time you add an external link like a social media account or other website that is not in your domain it will set the links according to the settings and the plugin is reporting the same.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
