Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Regarding the issue, your post titles are already above the recommended limit of 580px and 60 characters. Here’s a link for more information:
https://rankmath.com/kb/ideal-meta-title-length/
Looking forward to helping you.
Thank you.
Hi,
thank you for your message.
My previous dev had install the plugin kai i do not have access with his mail. I think he made the account for pelop.gr with this mail [moved to sensitive data section]
Is there a id or key to find and send you from the plugin?
I see that the problem is only at google news and not at search results
Thank you
Hello,
If your previous developer had used the Rank Math PRO account for your plugin, then you may need to disconnect or purchase your own subscription to continue using a license since Rank Math PRO is exclusively available for personal websites only.
Regarding the titles, Google has said it no longer has restrictions on article title length, but that titles need to be concise anyway, as long titles may not appear in full on some devices.
To increase the chances of your news posts showing the complete headline/title, you can read more about that topic in this article, especially in the section “Prevent inaccurate article titles“:
https://support.google.com/news/publisher-center/answer/9607104?hl=en
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
