faq accordian not working in divi extra theme!

#573821
  • Resolved Anonymous
    Rank Math free

    Tried ALL three methods with the divi extra theme and nothing. Tutorial made it seem SO easy!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please share the affected page URL here so we can take a closer look at it?

    Also, please confirm if the issue persists even with Rank Math plugin is deactivated. You may try this troubleshooting step to determine that: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    We are looking forward to helping you with this one.

    Anonymous
    Rank Math free

    Thank you so much for getting back, sorry for the delay in my response.

    The fact at the end of the article is below the last video on this page
    https://brego.com/richard-dreyfuss-gets-his-arse-dragged-and-deservedly-so/

    Hello,

    I’ve checked the page, and the FAQ is already showing. However, the FAQ Schema is not included.

    Please make sure that you are using the default preset for the Accordion module of Divi:

    The FAQ Schema should work fine with the default preset. This is an issue with custom presets on Divi’s end and they are already aware of it. You can get in touch with them and ask them if they have an ETA for the fix.

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘faq accordian not working in divi extra theme!’ is closed to new replies.