GA4 property not showing

#571091
  • Resolved Anonymous
    Rank Math free

    Hello,

    I have an active Google analytics 4 property for my site, I use it daily and is operating. But the wizard setup doesn’t find it, it onyl shows my old non GA4 property, what can I do? Attached images. https://imgur.com/a/zx0EHkv

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for reaching out.

    We apologize for the inconvenience caused by your Google Analytics 4 property issue. We want to help you solve it as soon as possible.

    To do that, we need to know what kind of GA4 property you have. Is it a URL prefix property or a domain property? You can check this by looking at the image below:

    The reason we ask this is because Rank Math does not currently support the domain property type. This means that if you have a domain property, Rank Math will not be able to connect with it.

    Please let us know if that is the case or not. If not, we will try to find another solution for you.

    Thank you for your cooperation and patience. We hope to hear from you soon.

    Anonymous
    Rank Math free

    Hi, I have the domain property, is there anything I can do to use the features of having analytis and rankmath paired together?

    Anonymous
    Rank Math free

    Also, i tried to reconect the GA account but now I can’t find it on the settings, do I have to go back to the wizard all again? If so, do I have to delete and reinstall the plugin?

    Hello,

    Currently, the analytics and GSC connection work best in a URL-prefix property (https://www.domain.com/).

    The domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus. In addition, the URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you.

    Regarding the connection, you won’t need to go through the Setup wizard again. To reconnect your website to your Google account, head over to Rank Math > General Settings > Analytics tab.

    Here’s a link for more information:
    https://rankmath.com/kb/connect-your-google-account/

    Hope that helps.

    Thank you.

    Anonymous
    Rank Math free

    Can I add the URL property and have both?

    Hi there,

    I’m glad to hear back from you.

    I just wanted to clarify that while you can create both a domain and a URL-prefix property in Google Search Console, you can only link one of them to Rank Math. This means that you will have to choose which property you want to use with Rank Math.

    After creating the URL-prefix property, you will have to disconnect your Google account from Rank Math and then reconnect it again. When you do that, you will see a list of properties that you can select from. Make sure to pick the URL-prefix property that matches your website URL.

    I hope this makes sense. If you need more help or have any other questions, please don’t hesitate to ask. I’m always happy to assist you.

    Have a wonderful day!

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘GA4 property not showing’ is closed to new replies.