Subscription doesn’t exist

#570032
  • Resolved Anonymous
    Rank Math free

    Hello,

    I bought a subscription for Business Account, I can see the invoice, and it is paid. However, it still shows the account as FREE. And the subscription isn’t listed.

    Please help

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  • Hello,

    Thank you for reaching out and I apologize for the inconvenience.

    I have checked your account status and it seems that everything is working fine now. You should be able to see the Pro features and benefits on your dashboard.

    Can you please try to download the Rank Math Pro plugin again and see if it works? You can download the plugin from rankmath.com/my-account

    If you’re still having issues with downloading the plugin, please let me know and I’ll do my best to assist you.

    Thank you for your patience and cooperation. 😊

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription doesn’t exist’ is closed to new replies.