I can’t download pro version

#567233
  • Resolved Anonymous

    2 years, 6 months ago

    Rank Math free

    Hi,

    I have purchased the pro version but on my customer area still seeing “upgrade pro” button and can’t download the pro version.

    Could you please check it?

    Best

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    2 years, 6 months ago

    Rank Math agency

    Hello

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    I can see the PRO badge is already showing next to your account. Which means, the subscription is already activated.

    In order to upgrade your account to PRO on your WordPress website, please follow the guide below:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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