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Hi, I tried couple options from your documentation, but sitemap is still not working. I tried also with Site health checker plugin, still is the same on classic theme without plugins exept RankMath. Can you please give some additional informations how to fix this?
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Hello,
Thank you for contacting Rank Math for help with your sitemap not working and sorry for the inconvenience this has caused you.
Please confirm you have tried the following steps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/If you did the above and the sitemap still isn’t displaying as expected, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Rank Math freeRank Math freeHello,
I checked and figured out that the issue is caused by the Transliterator plugin. If you disable it, the sitemap is working fine. There is an update available for the Transliterator. Please update it to the latest version and see if it resolves the issue.
If the issue persists, please get in touch with the support of Transliterator and inform them about the issue. They should be able to fix it. Here is the error when the plugin is active:
Let us know how that goes. Looking forward to your update.
Rank Math freeRank Math freeHello,
All your sitemap pages look to be loading fine now. Here’s a screenshot for your reference:
Please try clearing your browser cache or viewing your sitemap using your browser’s incognito mode to see if that works for you.
Looking forward to helping you.
Thank you.
Rank Math freeRank Math free
The ticket ‘Sitemap not working, blank page showing’ is closed to new replies.