Signed Up To Business Account – Not sure if it has worked

#562199
  • Resolved Anonymous

    2 years, 6 months ago

    Rank Math free

    Hello!

    I’ve just signed up for the business version and can see the payment has gone through.

    I haven’t received any emails from you guys to confirm this though, and my account still says free.

    I just wanted to check if this has gone through correctly?

    Thanks,
    Dan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Sandeepan Kumar

    2 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Would you please share the payment details you have used to make the payment. Did you use other email address while buying the plugin?
    You can add all the details in the sensitive data section and we’ll look into the issue.

    Looking forward to helping you.

    Thank you

    Anonymous

    2 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Miguel

    2 years, 6 months ago

    Hello,

    We found a small typo in the email address you used to signup but we have corrected it and the Business subscription is now associated with this account.

    Don’t hesitate to get in touch if you have any other questions.

    Anonymous

    2 years, 6 months ago

    Rank Math free

    Ah my bad, thanks Miguel! Confirming it’s updated now 🙂

    Miguel

    2 years, 6 months ago

    Hello,

    No worries, we are here exactly for that, providing assistance to our customers.

    We hope you enjoy all the brand-new features you have unlocked.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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