Google permissions missing

#561382
  • Resolved Anonymous
    Rank Math free

    When I go into google it doesn’t show all permissions:
    Edit instead of create google analytics, view your adsense data is missing. Once I give my permission, all the areas are now blank – showing no results in:
    – search console
    – Analytics
    – Ad sense

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    For the free version of Rank Math Analytics, you’ll be getting the data from GSC only. The rest of other data is available only in the PRO version.

    However, if all the fields are blank, you may re-connect once again switching to a browser like chrome to see if that works for you.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hi
    I have tried that, and it has not worked, any other suggestions please?

    Nigel
    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    It seems you forgot to add the Website URL. Would you please share the website URL.

    Looking forward to helping you.

    Thank you

    Anonymous
    Rank Math free

    url https://pcfacupuncture.au
    thanks
    Rachael

    Hello,

    I’ve checked your site, and your site’s not appearing in the dropdown properties of Google Search Console and Analytics.

    Could you please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www)?

    Also, please ensure that you have verified your email/account as the owner of the property. Go to your Google Search Console > Settings > Users and permissions

    Permission

    Once done, try reconnecting your website in Rank Math > General Settings > Analytics > Reconnect.

    Let us know how this goes.

    Thank you.

    Anonymous
    Rank Math free

    Hi

    I have followed your instructions.

    Can you check it is working now?

    Thanks

    Hello,

    The property doesn’t still match as your live website doesn’t have the www variation while the property has it and it is not using the HTTPS protocol as you can see in my screenshot below:

    Rank Math support

    Kindly create the URL prefix property again and make sure it matches the URL of your website (HTTPS and non-www).

    After that, reconnect your Google service and ensure all permissions are accepted for Rank Math to be able to properly read the data from Google.

    Let us know how that goes. Looking forward to helping you.

    Anonymous
    Rank Math free

    I have made those changes, can you check if it is now working?

    thanks
    Rachael

    Hello,

    Great job! The property now matches as your live website.

    The live site and the property both are without the www and both are using the HTTPS protocol as you can see in my screenshot below:

    screenshot

    We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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