Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please confirm if the stats bar is not showing on your posts/pages?
We have asked since the statistics bar won’t appear in taxonomies, either custom ones or the default ones from WordPress. Rank Math also don’t add the taxonomies to our Analytics objects so that’s why we don’t have information to display on those and as such don’t add the Analytics bar on them.
If the issue still persists on normal posts/pages, then assuming you are using the latest version of all the plugins and the themes (please update if not yet), this could be caused by conflicting plugin/theme on your site.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how this goes.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Yes, the stats bar is not showing on my posts/pages (including product pages).
Tried the troubleshooting method you suggested but it didn’t work for me.
Maybe I’m doing something wrong.
Could you please assist? I’ve shared login info.
Hello,
We’ve checked some of your posts and pages, and we can see that the Frontend Stats Bar is showing properly. Please check the screenshots in the sensitive data section for your reference.
Can you please confirm if you’re still facing this issue? If so, please share some specific URLs so that we can check the issue further for you.
Looking forward to helping you.
Thank you.
My bad! Turns out the stats bar was minimized and I didn’t notice. Thank you for the fast response!
BTW, do you happen to have any coupon codes at the moment (for upgrading to the PRO version)?
Hello,
Glad that helped.
I’m sorry, but at the moment, we do not offer any further discounts or coupon codes aside from the pricing we are offering.
The prices shown on our website are the best-discounted rates available on Rank Math:
https://rankmath.com/pricing/
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
