not showing my purchase on my account

#561184
  • Resolved Anonymous

    2 years, 6 months ago

    Rank Math free

    hello,
    I’m not sure what to do I bought the subscription on d*********@y******** but when I go to download it. It says I don’t have a subscription on my account. Please help me.

    sincerely,
    Jena Schmidt

Viewing 1 replies (of 1 total)
  • Princess

    2 years, 6 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘not showing my purchase on my account’ is closed to new replies.