Google Analytics Not Shown

#559569
  • Resolved Anonymous
    Rank Math free

    We installed the Pro version on this WordPress site that’s still in development:
    https://woocommerce-972763-3403042.cloudwaysapps.com/

    Our main site @ TheSignChef.com has been live for several years.

    WordPress now recognizes the freshly installed Pro version. We connected TheSignChef.com’s Google Analytics account , but our Analytics are not showing.

    Please advise.

    Thanks!
    ~ Tim

Viewing 1 replies (of 1 total)
  • Nigel
    Rank Math business

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    If you do not see any data inside your Analytics module, this guide might help you.
    https://rankmath.com/kb/connect-your-google-account/

    In case the data is still not coming in, we have covered some common fixes here: https://rankmath.com/kb/analytics-issues/

    If that does not help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Google Analytics Not Shown’ is closed to new replies.