Focus Keyword not saving

#559465
  • Resolved Anonymous
    Rank Math free

    Can you help me check what’s causing the focus keyword to not be saved when I edit on the SEO settings tab in rankmath? I was able to change and save SEO title also permalink. But everytime I would try to update the focus keyword – when I check it back again it reverts back to empty and my SEO score would go back to 0.

    I’ve checked a few things mentioned in this guide (https://rankmath.com/kb/meta-data-not-saving/) like our firewall in namecheap and also whitelisted rankmath. Also checked the user permissions and everything looks right. I still can’t figure out what’s causing the issue

    Here is a screenshot developer tools console panel, please tell me what’s the exact thing that’s causing the issue and how to fix it.

    screenshot of developer tools console panel

Viewing 3 replies - 1 through 3 (of 3 total)
  • Nigel
    Rank Math business

    Thank you for reaching out and using our plugin.

    This issue is usually caused if Rank Math is not updated to the latest version or if it is conflicting with another plugin/theme, or if some firewall is blocking our REST route.
    Have you tried visiting https://yoursite.com/wp-json/rankmath/v1/updateMeta to confirm that your REST route is not blocked? If not, please visit the link and share the response you’re getting. Also, you can share the link to your website.

    Additionally, please deactivate all plugins and install a default theme and try again to be sure a plugin/them is not conflicting with Rank Math.

    Let me know how it goes, happy to help troubleshoot this further

    Anonymous
    Rank Math free

    When I add a focus keyword to my post on my website 4slash, it does not seem to catch it.

    Hello @vinceruelo,

    The following REST Routes we use to update the data is being blocked by your Wordfence firewall.

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection
    

    In this case, please follow the guidelines from this URL to whitelist these routes on the firewall so that the data can be updated correctly on your website: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

    Let us know how it goes.

    Thank you.

    Hello @bilal4slash,

    Please try to follow the steps below from this troubleshooting guide and see if that works for you: https://rankmath.com/kb/meta-data-not-saving

    If the issue persists, create a new forum topic on this issue so we can assist you better there.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Focus Keyword not saving’ is closed to new replies.