Social network image setting doesn’t work

#558464
  • Resolved Anonymous
    Rank Math free

    Hi Rankmath support team,

    I followed the following tutorial (https://rankmath.com/kb/meta-box-social-tab/) to set the social network image but it doesn’t work. When I copy and paste our website url espagnol-em-colombie.fr, there is another by default image displayed :/

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  • Anonymous
    Rank Math free

    The correct url of our website is espagnol-en-colombie.fr

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It seems like Facebook was showing the cached version of your Open Graph image. I’ve scraped your site again in Facebook Sharing debugger tool and now it is showing the update og image for your site:

    If you are still facing this issue, please try to clear your browser cache including your website cache, and try this again.

    Let us know how it goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Social network image setting doesn’t work’ is closed to new replies.