deux comptes chez vous

#557647
  • Resolved Anonymous

    2 years, 6 months ago

    Rank Math free

    Bonjour,
    Je viens de créer un deuxième compte chez vous alors que j’ai un compte pour mon site http://www.adess-france.fr.
    Comment il est possible de transférer le crédit (50 AI) sur l’autre compte ? Parce que là je ne peux l’utiliser.
    Merci de votre aide rapide.
    Bien cordialement,
    Christopher JOST

Viewing 3 replies - 1 through 3 (of 3 total)
  • Princess

    2 years, 6 months ago

    Hello,

    Thank you so much for getting in touch.

    Yes, we can transfer the AI credits you just purchased. Please let us know which account you want it transferred to.

    Looking forward to helping you.

    Anonymous

    2 years, 6 months ago

    Rank Math free

    Re bonjour,

    Merci pour votre retour rapide.

    Mon compte pour mon site (www.adess-france.fr) est : christopheradess

    Merci d’avance,
    Christopher JOST

    Princess

    2 years, 6 months ago

    Hello,

    We have transferred your purchased AI credits to the other account.

    Now, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.
    disconnect
    reconnect

    After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct AI credit count.
    refresh credits

    You can also check the same from here: https://rankmath.com/my-account/websites/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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