Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
This may be just a temporary issue, can you please try to research again and see if it’s now working?
If not, please reconnect your Rank Math account by navigating to your WordPress admin area > Rank Math > Dashboard > Help, disconnect, and reconnect your Rank Math account.
After that, try researching again in the Content AI window.
Let us know how that goes. Looking forward to helping you.
Hello, thank you for your support. However, I don’t seem to have that on my own WordPress Dashboard. Please see link for more details:
screenshot of wordpress dashboard
Hello,
We were able to replicate the API error on our end. We have informed the devs and they have identified the issue. We will update you soon once it is fixed.
We really appreciate your patience in the meantime.
Please don’t hesitate to get in touch in case you need any other assistance.
Thanks.
Hello,
Thank you for your patience. We would like to let you know that the API error has been resolved.
Kindly check on your end and let us know how it goes.
If you don’t see your AI credit, kindly reconnect your Rank Math account to refresh the credits. Head over to WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
