Google Preview ( Title and Meta Description ) Not Working

#555687
  • Resolved Anonymous

    2 years, 7 months ago

    Rank Math free

    Hello, in this last week suddenly the Title and Meta description options in Woocommerce Product and Category are not working, I made sure the SEO Control are checked, but still not working, it is showing the Rank Math tab but it doesn’t open,

    tried to rollback a version too, but still same issue

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sandeepan Kumar

    2 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    We’ve seen this issue with WordPress 6.2. Hence, we released an update on the plugin. Please make sure all the themes / plugins are updated to the latest version.

    Even after updating, the problem didn’t resolved please do the plugin / theme conflict. Please follow this guide: https://rankmath.com/kb/check-plugin-conflicts/

    Lokking forward to helping you.

    Anonymous

    2 years, 7 months ago

    Rank Math free

    Hello, even with everything updated it is still not working , my rank math version is “Version 1.0.111”,

    tried to make the plugin/theme conflict but still not showing up, I actually thought this wouldn’t work cause we didn’t installed new plugins or deleted any and the only updates we made in the past 1-2 week was the Woocommerce and the Rank Math,

    Rakibuzzaman Siam

    2 years, 6 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Google Preview ( Title and Meta Description ) Not Working’ is closed to new replies.