all the Rank Math settings disappeared

#555662
  • Resolved Anonymous

    2 years, 7 months ago

    Rank Math free

    Any Help 🙁
    I changed the template and then all the Rank Math settings disappeared, knowing that when viewing the view-source: I find that the SEO settings are present and I turned off all the plugins and still the same problem then I chose Setup Wizard but a white page appears, again I went back to the older version but nothing changed

    https://www.shofnews.com/wp-content/uploads/2023/04/Screenshot-2023-04-06T212414.868.png

Viewing 5 replies - 1 through 5 (of 5 total)
  • Sandeepan Kumar

    2 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    When you change the theme does Rank Math works properly? If yes, then there’s a conflict between Rank Math and the theme you’re using. I would suggest posting a question to the theme support would be better. You can learn more about it here: https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if Rank Math doesn’t works even when you moved to the default theme.

    Looking forward to helping you.

    Thank you

    Anonymous

    2 years, 7 months ago

    Rank Math free

    Thanks for paying attention :
    I have already done all the procedures related to Plugin Conflict With Rank Math, and there is no conflict.
    There is only one option left, and I will tell you about this: (, which is to permanently delete Rank Math and then reinstall it again.
    But what really worries me is (Focus Keyword) when I delete Rank Math, I think I will lose all focus words for more than 3000 articles… So I want to make sure of you, will this really happen if I delete and install again?

    Rakibuzzaman Siam

    2 years, 7 months ago

    Hello,

    You can just reinstall the Rank Math plugin on your website by first deactivating and deleting it and then proceeding to install it again.

    ​​​​​​​This won’t have any impact on the settings and page optimization of the website as all of your settings and data are saved in your database.

    If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 7 months ago

    Rank Math free

    The problem was resolved after deleting and reinstalling Rank Math. Thank you for your interest and follow-up

    Rakibuzzaman Siam

    2 years, 7 months ago

    Hello,

    We’re glad that worked.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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